Skyline Talent Development, LLC

Eric stauffer

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I help organizations grow through learning, development, and change.Drawing on expertise in instructional design, organizational development, and leadership coaching, I partner with teams to create practical, scalable solutions that work for both people and systems.I’ve led design teams, implemented enterprise learning technologies, and coached leaders and high-potential professionals through transformation. My approach blends strategy, empathy, and evidence-based practice — so learning isn’t just delivered, it sticks and drives results.My work lives at the intersection of strategy, clarity, and care — whether I’m designing a program, improving a system, or guiding a leader.

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Learning that Works in the Real World

Instructional Design &
Digital Learning Solutions

Clear, effective learning experiences built to scale. From onboarding and upskilling to leadership development and compliance, Eric partners with teams to design digital learning that’s strategic, user-centered, and results-driven. With deep expertise in instructional design, UX, and educational technology, he supports everything from full-course builds to learning ecosystem transformation.

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Clarity, Confidence, and Forward Momentum

Leadership & Career Coaching for Executives & Professionals

Helping professionals move forward with purpose. As an ICF-certified coach, Eric works with individuals navigating change, growth, or decision points in their careers. His coaching style is calm, collaborative, and focused on unlocking clarity through conversation — with actionable steps that follow. Leaders, educators, and creatives come to coaching for insight, and stay for the impact.

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Practical Design. Scalable Solutions.

Instructional Design & Educational Technology Portfolio

This portfolio showcases selected projects in instructional design, learning technology, and digital learning strategy. Each example reflects Eric’s ability to build clear, effective, and scalable learning experiences — whether designing interactive eLearning, leading LMS transitions, or supporting faculty and teams through technology adoption. Projects span corporate, higher education, and nonprofit contexts, with a focus on aligning learning outcomes with real-world performance goals.

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Compliance and Regulatory Training

Data Protection Essentials: LedgerCore

In the fast-paced world of financial technology, protecting sensitive customer data is both a legal requirement and a core business priority. New hires and existing employees often receive technical security information without sufficient context, leading to gaps in compliance and inconsistent application of policies. LedgerCore, a fictionalized parallel to a real-world client, needed an engaging, accessible way to educate staff on the fundamentals of data protection — one that aligned with regulatory expectations and company culture.Using the ADDIE instructional design process, I developed Data Protection Essentials in Articulate Rise as a compliance-oriented eLearning module. I began with a needs analysis to identify knowledge gaps and critical compliance risks, then designed a curriculum anchored in adult learning principles:
Relevance:1. Real-world Fintech scenarios employees would recognize.2. Self-direction: Self-paced navigation to respect diverse learning speeds.3. Application: Knowledge checks and branching scenarios to reinforce decision-making.Development followed ATD best practices for corporate training and met Quality Matters standards for clarity, accessibility, and measurable outcomes. My responsibilities included instructional design, content authoring, visual asset selection, interactive element creation, and final QA testing for functionality and accessibility.The course provided a consistent, scalable way to onboard employees into LedgerCore’s data protection policies while reinforcing security awareness for existing staff. Learners reported greater confidence in handling sensitive information, and managers observed fewer errors in day-to-day data management practices. The structure and scenario-based approach made the training reusable for compliance refreshers and regulatory audits.Key Skills Demonstrated:

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Accelerate Time-to-Productivity

Microlearning Series:
Onboarding for Customer Support

Customer support teams are often the first point of contact for clients, making their performance critical to customer satisfaction and retention. However, onboarding new support staff can be time-consuming, overwhelming, and inconsistent — especially in fast-paced environments with high turnover. I wanted to design a solution that delivered essential knowledge quickly, reinforced it effectively, and fit seamlessly into the flow of work.I created a microlearning series using the Articulate Rise Microcourse format, specifically designed to onboard new customer support representatives in a streamlined, engaging way. Short, targeted modules introduced key concepts such as product knowledge, communication best practices, ticketing system navigation, and conflict resolution techniques.Each microcourse was designed for quick consumption, accessible on both desktop and mobile devices, and integrated with the organization’s LMS for tracking. My role encompassed needs analysis, instructional design, content creation, voiceover scripting, and QA testing to ensure clarity, usability, and a polished learner experience.The microlearning series reduced onboarding time from weeks to days by allowing new hires to complete essential training within their first three shifts. Managers reported a noticeable decrease in basic procedural questions and an increase in first-contact resolution rates. The series also became a reusable resource for ongoing skill refreshers, boosting team confidence and consistency.Key Skills Demonstrated:

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Lead Learning Platform Implementation

LMS Implementation:
Transition from Thinkific to Docebo

This case study presents the successful transition of a corporate learning program from Thinkific to Docebo. Eric led the migration strategy, rebuilt core courses, and supported internal teams through admin training and user onboarding. The project highlights his skill in systems implementation, stakeholder communication, and user adoption — key capabilities for any organization scaling its learning operations.

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Develop Managerial Capability at Scale

Learning Journey Map:
Emerging Leader Program

Many organizations recognize leadership potential in their employees but fail to provide a clear, structured path for development. Without targeted training, new leaders may lack the confidence, skills, and strategies to succeed — leading to inconsistent management, disengaged teams, and missed opportunities for growth. The Emerging Leader Program prepares high-potential talent to step into leadership roles with clarity, capability, and confidence.I designed the Emerging Leader Program Learning Journey Map using Genially to create an interactive, visually engaging roadmap for leadership growth. The program integrates ADDIE instructional design, adult learning principles, and ATD leadership competencies to ensure relevance, retention, and application. Each phase builds on the last, combining self-reflection, practical tools, and workplace application to create leaders who can drive both people and performance.My role included curriculum design, sequencing, and the development of a compelling visual journey that organizations can adapt for onboarding, leadership pipelines, or high-potential development programs.Results / Impact (conceptual)
1. Builds a consistent leadership culture across the organization.
2. Reduces time-to-readiness for new leaders.
3. Improves employee engagement, retention, and team performance.Key Skills Demonstrated:

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Show Data-Driven Design

Learning Analytics
Dashboard & Design Insights

This artifact includes a sample dashboard and design improvement summary based on learner engagement and feedback data. It highlights Eric’s ability to interpret learning analytics and apply insights to course refinement. Employers looking for data-literate instructional designers will find clear evidence of Eric’s analytic thinking here.

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Deliver Technical Training Clearly

Microsoft Teams for New Users:
A Practical Guide to Confident Collaboration

Microsoft Teams has become the hub for communication and collaboration in countless organizations — but adoption often comes with confusion, inconsistent use, and missed opportunities for productivity. Many employees are handed the tool without the training to use it effectively, leading to frustration and inefficiency.I designed and developed this self-paced Rise course to bridge that gap. Getting Started with Microsoft Teams walks learners through the essential features and workflows they need to collaborate with confidence from day one. Combining clear explanations, interactive elements, and real-world scenarios, the course equips participants to:

The course is mobile-friendly, fully accessible, and designed to scale across diverse audiences — from tech-savvy early adopters to those new to digital collaboration tools.This project showcases my ability to quickly identify organizational training needs, select the right delivery platform, and create engaging, practical learning experiences that improve adoption and performance.

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Train Customers, Not Just Employees

Customer Education Module:
Getting Started with EdTech

Designed as an onboarding module for new users of a fictional SaaS platform, this piece demonstrates Eric’s ability to create intuitive, brand-aligned customer education. With a focus on user success, reduced support tickets, and smooth product adoption, it’s a model of what effective customer learning looks like in the edtech space.

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Design for Inclusion and Access

Accessibility Redesign:
UDL-Aligned Learning Asset

This before-and-after artifact shows how Eric redesigned an existing resource to meet accessibility standards and Universal Design for Learning (UDL) principles. With improved structure, alt text, mobile responsiveness, and clear navigation, the project illustrates Eric’s commitment to equity, inclusion, and learner-centered design.

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Clarity. Growth. Forward Momentum.

Professional Coaching in Action

This section highlights Eric’s approach to professional coaching and the kinds of outcomes clients experience through the process. As an ICF-certified coach (ACC), Eric supports individuals navigating leadership growth, career transitions, and complex decisions. Each coaching engagement is shaped by trust, curiosity, and action — helping clients gain clarity, build confidence, and move forward with purpose. This portfolio includes coaching frameworks, sample tools, and real-world use cases.

Download a sample coaching contract.

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Rooted in Standards, Focused on You

What Professional Coaching
Really Is

Professional coaching is a thought-provoking and collaborative process designed to help individuals clarify goals, unlock potential, and move forward with confidence. Grounded in the standards of the International Coaching Federation (ICF), Eric’s coaching approach emphasizes partnership, deep listening, and intentional action.Unlike consulting or mentoring, coaching is not about giving advice — it’s about helping clients access their own insight through structured conversation and accountability. Each session centers the client’s agenda, supported by ethical practice, psychological safety, and a belief in their capacity to grow.

When It’s Time for Something New

Coaching Through
Career and Life Transitions

Transitions bring uncertainty — and opportunity. Whether navigating a job change, rethinking a career path, or facing a life milestone, coaching offers a space to pause, reflect, and move forward with clarity.Eric supports clients in transition by helping them define what matters most, explore new directions, and take purposeful action. Together, clients examine limiting beliefs, test possibilities, and build strategies grounded in their values. The process isn’t about quick fixes — it’s about building momentum with intention.

Know What Drives You

Coaching Grounded in
Personal Values

Values-based coaching helps clients clarify what truly matters — not just what’s urgent or expected. In this work, clients identify the principles, priorities, and beliefs that shape their choices. When aligned with values, decisions feel clearer, goals feel more authentic, and actions feel more sustainable.Eric integrates values work into coaching to help clients uncover their internal compass and use it to guide career changes, leadership development, and life transitions. This isn’t about choosing the “right” path — it’s about choosing the path that’s right for them.

Lead Yourself, Then Others

Building Emotional Intelligence Through Coaching

Emotional intelligence (EQ) is the ability to recognize, understand, and manage emotions — both your own and others’. It’s not a personality trait; it’s a skill that can be developed through practice, reflection, and conversation.Through coaching, Eric helps clients strengthen core EQ capacities like self-awareness, empathy, and emotional regulation. This work often leads to better decision-making, stronger relationships, and a more grounded leadership presence. Emotional intelligence isn’t just a leadership advantage — it’s a life skill.

Leadership with Clarity and Confidence

Coaching for
Leaders and Executives

Leadership today requires more than technical skill — it takes presence, perspective, and the ability to navigate complexity with clarity. Eric works with leaders at all levels to build emotional intelligence, sharpen decision-making, and strengthen communication in high-stakes environments.His coaching supports new managers, experienced executives, and mission-driven leaders seeking to grow without losing their sense of self. Whether addressing team dynamics, organizational change, or personal mindset, the goal is always the same: more effective leadership grounded in values, clarity, and calm.Discover Your Leadership Style
Great leadership starts with self-awareness. This interactive tool, created in Articulate 360, helps you identify your leadership style and understand how it shapes the way you lead. Once you’ve completed the quick self-assessment, you’ll receive a downloadable roadmap with personalized action steps to help you grow and lead with confidence.Try it now and take the first step toward the leader you want to become.

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Support for Faculty and Campus Leaders

Professional Coaching in
Higher Education Settings

The world of higher education brings unique leadership challenges — from balancing teaching, research, and service to navigating institutional change in tradition-rich environments. Eric offers coaching for faculty, department chairs, and academic leaders who want greater clarity, confidence, and support in their roles.As a former tenure-track faculty member, published scholar, and academic leader, Eric understands the demands and complexities of academic life. He has coached professionals across the academic spectrum, providing a confidential space to reflect, reframe challenges, and lead with purpose — even when the path forward feels uncertain.The Personal Syllabus
In academia, a syllabus provides clarity, structure, and a shared understanding of what’s ahead. Eric’s Personal Syllabus adapts that familiar format to your own professional or personal growth. Designed for faculty, researchers, and academic leaders, it helps you define objectives, choose meaningful resources, and set a realistic timeline for the changes you want to make. The result is a structured yet flexible roadmap for what matters most — and a practical way to turn intention into action.Download the sample activity to see how this tool can help you shape your next chapter in academia.

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See the Big Picture

The Wheel of Life:
A Starting Point for Change

The Wheel of Life is a simple yet powerful coaching tool that helps clients reflect on how satisfied they are across different areas of their life — from career and relationships to health, creativity, and personal growth. It creates a visual snapshot of balance (or imbalance), making it easier to identify where attention and energy are most needed.Eric often uses this tool in early coaching sessions to spark insight, surface values, and set intentional goals. It’s not about chasing perfection — it’s about recognizing what matters and building from there.Sometimes we don’t realize what’s out of balance until we see it on paper.Download the Wheel of Life handout and give yourself a few minutes to explore where you are right now.

• Wheel of Life

Let’s Talk

Explore Coaching
with Eric

Coaching starts with a conversation. If you’re navigating change, looking to grow as a leader, or simply want space to think clearly and move forward, Eric offers a calm, collaborative space to explore what’s next.He works with professionals across sectors — from higher education to corporate — through 1:1 coaching, short-term engagements, or ongoing development partnerships. If you’re curious about whether coaching is right for you, reach out to schedule an introductory call.

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Reach Out Directly

Let’s Start the Conversation

Have a question? Interested in coaching, instructional design support, or just want to explore a possible collaboration? Use the form below to reach out. Eric personally reads every message and responds within two business days.Whether you're ready to get started or just want to connect, you’re welcome here.